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Ship
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Same-day
Pigeon
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Ship
A Little
A Lot
Fresh
Same-day
Pigeon
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E-commerce Shippers

Change the game with same-day white-glove service to your customers.

Local Business Delivery

Small Business? Local Pigeons can up-scale all your same-day deliveries.

Personal Users

Send anything, anywhere, anytime. Fast.

We’ve changed the way we shop.

It’s time to change the way we ship.

Today’s consumers expect fast delivery that works with their lifestyle. Trying to retrofit the standard parcel courier model to meet the demands of same-day customers delivers frustration more than anything else. No matter who fulfills the “last mile” of your shipment, all-day delivery windows, damaged items, lost packages and “sorry we missed you” slips reflect on your brand as opposed to theirs.

PigeonShip has reinvented same-day delivery from the ground up with customer satisfaction as the benchmark. Whether you’re sending one package or one thousand, our proprietary crowd-source technology offers a fast, personalized, trackable delivery experience that your customers will remember (for the right reasons).

We’ve changed the way we shop.

It’s time to change the way we ship.

Today’s consumers expect fast delivery that works with their lifestyle. Trying to retrofit the standard parcel courier model to meet the demands of same-day customers delivers frustration more than anything else. No matter who fulfills the “last mile” of your shipment, all-day delivery windows, damaged items, lost packages and “sorry we missed you” slips reflect on your brand as opposed to theirs.

PigeonShip has reinvented same-day delivery from the ground up with customer satisfaction as the benchmark. Whether you’re sending one package or one thousand, our proprietary crowd-source technology offers a fast, personalized, trackable delivery experience that your customers will remember (for the right reasons).

Why Ship With

PigeonShip?

Fast!

Delivery speed is often a deciding factor when making a purchase. PigeonShip is a hyper-local same-day delivery service. Its unique model can execute a delivery in as little as one hour.

Eco-Friendly

PigeonShip has the largest and most dynamic delivery fleet, but without putting more vehicles on the road. PigeonShip technology is able to source “already going there” vehicles to maximize efficiency and minimize the PigeonShip footprint. Standard packaging is not required. Save a tree. It’s free!

Transparent

PigeonShip provides parties with ultimate delivery transparency. Consumers are notified when their order is picked up and can track the delivery in real-time until delivery verified delivery confirmation is made.

Customer Focused

With app-based delivery control from start to finish, customers get a unique personalized experience with every delivery. PigeonShip offers memorable, white-glove service at an affordable rate.

Delivery Quote

Estimate the cost to PigeonShip a Package

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Intro

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F.A.Q.

GOT QUESTIONS?

Here you’ll find answers to often-asked questions about our revolutionary shipping model. If there’s something you don’t see here, feel to drop us a line

How do I track a package?

Packages are tracked by clicking on any tracking link provided, or going to PigeonShip.com clicking TRACK PACKAGE and entering the tracking number.

How does the customer/recipient know a package is being delivered?

PigeonShip provides a tracking number for each package. When the package is in transit, the recipient will receive a text notification with the estimated time of arrival as long as the customer’s mobile number has been provided.

Upon initial order, customer will also receive tracking information from PigeonShip by email.

Under what circumstances will a driver leave a package at the door?

Drivers always leave packages at the door unless otherwise specified or unless client requires signature. In addition, packages won’t be left at door after 9pm.

What is the process for confirmation of a delivery?

Upon arrival to package destination, driver will scan and take a photo confirmation of the package on the property of the destination. Most pictures will contain the package on the doorstep with the address in sight. However, if the package on the door step and a visible address cannot be seen in the picture, a driver may hold the package next the the visible address and take a picture. Once complete, the driver will quickly knock and proceed to the next delivery.

How does the driver resolve an unsuccessful delivery attempt?

If the first delivery attempt is unsuccessful, the driver will contact the customer and try to self-resolve the situation, preventing a return. If the contact info is not available to the driver, or the recipient doesn’t respond, the package will be returned no later than 12 p.m. the next day.

What is the process for confirmation of a delivery?

Upon arrival to package destination, driver will scan and take a photo confirmation of the package on the property of the destination. Most pictures will contain the package on the doorstep with the address in sight. However, if the package on the door step and a visible address cannot be seen in the picture, a driver may hold the package next the the visible address and take a picture. Once complete, the driver will quickly knock and proceed to the next delivery.

What makes a package undeliverable?

Although our drivers are trained to resolve any issue that prevents delivery, there are certain situations where a package can not be safely delivered. These include:

  • Incorrect address
  • Inaccessible entrance
  • Potential danger
  • Any reason driver feels may jeopardize the package if left.
What happens when a package is undeliverable?

Driver notes the undeliverable package and returns it to the original pickup point.

What is PigeonShip's policy if a package is stolen/damaged after being safely dropped?

PigeonShip will insure packages up to $100 if the package is marked delivered and PigeonShip cannot provide the appropriate proof of delivery, such as photo confirmation or required signature. PigeonShip is not responsible for lost or stolen packages in any case where sufficient proof of successful delivery has been provided. In the event of damage to package contents, PigeonShip will insure contents only where package itself shows significant damage upon delivery as compared to the condition at pickup. Damaged contents within package will not be insured as long as pickup condition of packages matches the condition of package at drop off.

What if customer doesn't provide contact info?

Contact info, such as mobile numbers and email addresses is not mandatory for PigeonShip service, but offers a valuable added tracking benefit.

Contact PigeonShip

Contact PigeonShip